T&C
End of the VAT Retail Export Scheme

The only way to buy tax and duty free is to place order with Dutyport.

From 1 January 2021, the UK government has ended tax-free sales in airports, ports and Eurostar stations.

VAT refunds for overseas visitors in British shops have now been removed.

Claiming VAT refunds on items you can take home in your luggage has also ended.

Payments

All payments must be made by bank transfer only.
You will receive invoice with bank details for payment.
We do not accept debit or credit cards due to nature of transactions.

Taxes and duties

We will send you invoice with all details showing zero duty, taxes and VAT with applicable shipping cost.
We guarantee that our prices are excluding United Kingdom duty, VAT and any other taxes and including shipping charges.
Products may be subject to import duties and taxes, which are levied once the package reaches your country of delivery. Any additional charges for customs clearance must be covered by you; we have no control over these charges and can’t predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from us, you are considered the importer of the item and must comply with all laws and regulations of the country in which you are receiving the goods.

Track your order

All International orders are sent using a secured signed for delivery service using services of DHL, UPS, TNT
You will receive tracking details once your products are shipped.
That’s it! All you have to do is wait for your beautifully packaged parcel to arrive.

Delivery times:

USA: North America and Canada, Europe and UAE: 0 to 7 days
Rest of the world: 7 to 15 days

Returns:

Unfortunately, due to nature of transactions which involve customs, returns are not possible and hence you must place order with us after careful consideration.
Since products are shipped overseas tax free, bring them back into United Kingdom and returning to supplier may appear to be very costly.

UK tax on shopping and services: